Contact Us

We’re Here to Help

At Hgkws, customer satisfaction is important to us. Whether you have questions about our aroma diffusers, need assistance with an order, or would like more information about our products, we’re happy to hear from you.

Our customer support team is here to help make your shopping experience as smooth and convenient as possible.

Customer Support

If you have any questions or concerns, please feel free to contact us by email.

Customer Service Email: [email protected]

We can assist you with:

  • Product Inquiries: Questions about our aroma diffusers, product features, specifications, and usage instructions.

  • Order Assistance: Questions about order confirmation, order status, and order details.

  • Shipping Inquiries: Assistance with shipping information, delivery updates, and tracking questions.

  • Returns and Refunds: Questions about our return, exchange, and refund procedures.

  • General Support: Any other questions, comments, or feedback regarding your shopping experience.

Order Inquiries

If you are contacting us about an existing order, please include your order number and the email address used when placing your order.

Providing these details will help us identify your order and assist you more efficiently.

For product-related questions, please include the product name and a brief description of your inquiry.

Customer Service Information

Business Address

Hefei Qinwei Technology Co., Ltd.

Room 817, Building 1-2, Minshang International Trade Center, No. 277, East Street, Qilizhan Subdistrict, Yaohai District, Hefei City, Anhui Province, China.

Our Commitment

At Hgkws, we value every customer and strive to provide helpful, clear, and professional support.

We appreciate your patience while our team reviews your inquiry. We aim to respond as promptly as possible and provide practical assistance to address your concerns.

Thank you for choosing Hgkws. We appreciate your trust and look forward to assisting you.

Hgkws Customer Support Team

Website: https://www.hgkws.com/

Email: [email protected]

Hgkws
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